$63/mo w/50mo financing (Tot $3,119.95)See how >
or 0% APR. No ongoing commitment. See how >
Save up and earn 5% in cash rewards toward your purchase. See how >
Delivery pricing and availability based on zip code: 84201
River Rock Ivory
Foam Comfort
Customize
Custom
by PowerReviews
I just received my sofa and I love it. And I love love love the color. I would haven given 5 stars, except for the issue with the sinking cushions, that I knew about before purchasing. But I had a solution already prepared. What I did was put 1/2' plywood under the cushions immediately. It works lik...
What a beautiful sofa but after having it for 2 weeks and sitting on it a few times the seat cushions are startng to sink. The description of cushions as 'core comfort' where the cushions are supposed to spring back immediately is not true. I've barely sat on the thing and the seat cushions don't bo...
This sofa caught my attention with the depth of the seatsβ and that I still LOVE. Extremely comfortable, however the reviews are true: these cushions sank almost immediately. It has only been a couple weeks since my purchase and I'm disappointed in how worn looking the sofa is (for reference: I'm not a couch potato, I've barely used it). Super expensive sofa with low quality material. Honestly a shame because the look is there, the production is not!
Me and my husband purchased this sofa in January 2024 and got it delivered middle of January. Our room has a small connecting living room. He fell in love with this sofa since the moment he first saw it. We got it delivered and we were both excited to have this new piece of furniture. It's only been a couple of months and we've had to exchange this sofa. The sofa is poorly made from factory. There is absolutely no support underneath the cushions, so you automatically sink in when you sit down. Please keep in mind we only use this sofa on the weekends. We are very disappointed in the sofa especially for the amount of money we paid for it. We fell in love with it and really loved the space, unfortunately we have to change it for something else.
Submitted as part of a free sample program
This couch has NOT been a disappointment! It is super comfortable, chic and soft. Definitely the best couch for family movie nights! 100% recommend.
I just received my sofa and I love it. And I love love love the color. I would haven given 5 stars, except for the issue with the sinking cushions, that I knew about before purchasing. But I had a solution already prepared. What I did was put 1/2' plywood under the cushions immediately. It works like a charm! No sinking. I wanted the sofa for the seat depth, so I purchased it, and I am happy so far. Of course, as a consumer you should not have to do that, after already spending so much on the sofa. But I really wanted the sofa so I came up with a solution that works for me.
I agree with all the reviews that say the couch has sunken in. It really is a fantastic couch, but the quality of foam they chose to fill it with is awful.
Merchant Response
We are sorry to hear this occurred with your Haven 2-Piece Media Sofa and 2 Ottomans. Many of our products come with a one-year manufacturer's warranty. Please call us at 888-751-8552. -JC
Submitted as part of a free sample program
This couch has to be one of the best investments I've made in a long time. It's super cozy, easy to clean and fits the perfect amount of people!
This couch was beautiful in the showroom. When it arrived, the first problem was with the installation of the sectional hooks, they cause the couch to be misaligned by more than an inch. The next problem came After the first 20 minutes of ever sitting on the couch - it was sunken in and never fluffed back up. It is barely sat on and looks like it is heavily used. It's as if it didn't receive the wooden support beams on the inside of the couch to support such a large cushion. The seams on the edges were just tucked in, not sewed and finished- feels like it's tucked into cardboard. The quality doesn't match with the price paid for this couch. I would never recommend for anyone to buy this couch. It is the worst couch I have ever purchased.
Loved it at first sight. Super cozy and perfect for a "forbidden" room in the home. I do not recommend this couch to be your everyday use couch. After a handful of uses, it sank in more than 2". If I could rewind time, I wouldn't have invested in this couch.
I fell in love with this couch while visiting an American Signature Furniture Store in person and when I checked online I saw it had about 4 stars but I really wish I read through the reviews before purchasing because all of the 5 star reviews were from people who "Submitted as part of a sweepstakes entry" which makes the reviews a bit biased. I ordered the Merrimac Brown Velvet color which was more expensive and took 90+ days to arrive. About a week into having the couch I noticed the cushions were way too small for the couch. They shift around after sitting on them for the slightest bit of time, and there's a huge gap down the middle once you reset the cushions. I reached out to CS and they said the cushions will "expand" after normal use and dismissed my issue. Fast forward to 3 months into having this couch and the cushions are starting to sink in after daily use and my cushions still don't properly fit the couch. I've never had this issue with new and used couches I've bought from Rooms To Go and really wish I didn't stray from my usual brand but I really fell in love with this sofa. I don't imagine I'll be keeping it for a long time and will be returning to a brand that has never let me down.
Merchant Response
We are sorry to hear this occurred with your Haven 2-Piece Media Sofa. Many of our products come with a one-year manufacturer's warranty. Please call us at 888-751-8552. -JC
Verified Buyer
Submitted as part of a sweepstakes entry
We really love this couch! It was hard to adjust to the size initially in our small space, but the comfort and cleaning of the couch is unmatched